Customer Satisfaction Survey

As a part of NU Laboratories continuous improvement program, we are seeking your opinion on your experience with NU Labs’ services. It is important that you receive an excellent service from the first meeting to the day your service is concluded. Your feedback will help us to continually improve our services that we deliver to our customers.


Please rate how well we met your expectations, strongly agreeing if your expectations were exceeded, neutral if your expectations were met, and strongly disagreeing it this you think this area needs improvement:

Survey
Survey
Communication with NU Labs personnel
Technical Competence
Test Equipment Functioned Properly
Technical Support
Timeliness of Service
Quality of Procedures / Reports
Level of Courtesy and Professionalism
Are you likely to recommend NU Labs to a colleague or business associate?
Are you likely to recommend NU Labs to a colleague or business associate?